Your package will be delivered to your shipping address by the selected system before payment. The delivery time in Europe is from 3 to 10 business days (depending on the shipping system chosen).

Once you have received your package, we recommend that all customers open the box in a clean and safe environment, while verifying that all products have been delivered correctly and are free of defects. If you encounter any problems with your order, please contact our customer service department immediately. Also have photos available for emailing if requested by customer service.

Shipping rate by weight:
All shipping costs are calculated with rates based on weight and destination.

We offer three payment options.

Credit Card, Paypal and Bank Transfer.

You can comfortably pay in three installments and without interest through Paypal.

Pay safely with debit or credit card! All the information is sent encrypted through SSL so that no stranger can read your card details, this is done through the Paypal gateway. We accept all major VISA and MasterCard cards. No hidden charges for card purchases. Card payments are processed by Paypal, who are the leading partners in the payments domain.

About PayPal:
PayPal is a payment service owned by eBay. PayPal has more than 100 million users around the world. Hundreds of companies make use of the service that is open to both individuals and companies. Paying by PayPal is quick and easy. Payment is made by pressing a few keys and the money is immediately transferred to our PayPal account. Paypal adds an additional fee.

We ship to all European countries!
If you are not in a European country and want to buy from us, please contact us!


All sales are subject to the following terms and conditions;

1. Customer Acknowledgment:

The Customer acknowledges that they agree to these Terms of Sale when placing an order to purchase a Product from HESAPARTS.

2. All sales made in Spain:

All sales will be considered made in Spain, regardless of the Customer’s location.

3. Purchase price:

  • Prices and promotions are listed on the HESAPARTS website and its advertising, and are subject to change without notice.
  • HESAPARTS collects sales tax (VAT) on sales delivered within the EU. HESAPARTS will not be responsible for the handling or customs costs of shipments outside the EU.
  • If an error is made and an incorrectly priced product is included, HESAPARTS will retain the right to refuse or cancel any order placed at an incorrect price. If the order has been confirmed and charged to your credit card, HESAPARTS will immediately issue a refund in the amount of the incorrect price.

4. Errors and omissions:

HESAPARTS makes every effort to ensure the accuracy of the information on our website. However, the information, services, products offered for sale, and materials contained and/or advertised on HESAPARTS, including, without limitation, text, graphics, and links, are provided “as is” without warranty. HESAPARTS and its suppliers do not represent or warrant that the information accessible through HESAPARTS is accurate, complete, or current. We are not responsible for typographical errors. Pricing and availability information is subject to change without notice.

5. Terms of shipment:

When the Customer places an order, the order will be shipped to an address designated by the Customer. All purchases from this website are made pursuant to a shipping contract.

All packages are insured for damage and/or loss. The customer is (if requested) responsible for filing any claims with carriers for damaged and/or lost shipments.

All orders will be consolidated into one shipment, this may add additional time to final delivery.

Delivery times are estimates only and HESAPARTS will not be responsible for any delays.

6. Warranty information:

Customers are entitled to the manufacturer’s limited express warranty, if any, accompanying the product. HESAPARTS is only responsible for products under the HESAPARTS brand. All other warranties, express or implied, are disclaimed, including warranties of merchantability and fitness for a particular purpose. HESAPARTS will not be liable under any circumstances for special, incidental or consequential damages, including lost profits, even if advised of the possibility of such damages; maximum liability for all direct damages, if any, arising from any action shall be limited to an amount not to exceed the purchase price of the product

See returns/withdrawals/warranty details here.

7. General:

These Terms of Sale and any transaction made under them shall be interpreted and subject to Spanish law.

In the event that any section or part of a section of these Terms of Sale is held to be illegal or unenforceable, that section or part of a section will be removed from the Terms of Sale and the remaining terms will continue in full force and effect.

HESAPARTS shall not be liable for damages or delays resulting from Acts of God and other actions, both governmental and otherwise, including, but not limited to, war, riot, seizure, and embargo.

These Terms of Sale may be modified from time to time by HESAPARTS without notice, and are effective as of the date of the then current advertisement or website. Please refer to the current ad or website.


HESAPARTS has taken extensive measures to ensure that the data transmitted by our users cannot be intercepted, viewed or blocked by unauthorized third parties. We have also established policies that inform our users how we use and store their information, such as address and credit card information.

Protecting your security

To ensure that your credit, debit or charge card is not used without your consent, we will validate the name, address and other personal information provided by you during the order process against applicable third party databases. By agreeing to these terms and conditions, you consent to such checks being made. In performing these checks, the personal information provided by you may be disclosed to a registered credit reference agency which may maintain a record of that information. You can be sure that this is done only to confirm your identity, that a credit check is not being performed, and that your credit rating will not be affected. All information provided by you will be treated securely and strictly in accordance with the Data Protection Act 1998.


Privacy issues are very important to us given the current technical and regulatory environment, and we are committed to protecting your privacy.

Use of personal data:

We will collect information and use it for the following purposes:

  • When opening an account and placing an order with us, we need to know your name, email address, delivery address, credit or debit card number, and the expiration date of the card.
  • We use this information to process and run your Account, for credit, marketing, market research and analysis purposes, and to notify you of order status.
  • We also ask for your phone number which allows us to contact you urgently in case there is a problem or query with your order or Account.
  • If you participate in a contest or other promotional feature on our website, we may ask you for your name, address, and email address so that we can efficiently administer the contest and promotion, as well as notify winners.
  • We may disclose your information to other parties for the purpose of processing and fulfilling your request.
  • We may also use the information we collect from you to notify you from time to time about changes to the functionality of our website, the service we provide, and details of special or promotional offers.

Personal data protection:

We have taken every possible precaution to create a secure environment to protect the personal information you provide to us when placing an order or opening an account. When placing an order or opening an Account, we offer the use of a secure service. In order to comply with the Data Protection Act 1998 and for your peace of mind, we can inform you that we have implemented strict security procedures in relation to the storage and disclosure of the information you have provided to us in order to prevent unauthorized access. For security reasons and to protect your right to privacy, we may occasionally ask you for proof of identity before disclosing any confidential information to you or accepting any request from you.


Cookies are small pieces of information that websites transfer to your computer’s hard drive and that we use to enable our website to provide features such as automatic login, personalized greetings, and storing items in your shopping cart. Cookies can be disabled in your browser or you can be notified when you receive a cookie so you can choose whether to accept it. Your browser’s Help menu should contain information on how to do this. However, changing this setting may mean that you will not be able to take advantage of some of the advanced features of the site. If you want to delete cookies after a visit to the site, perhaps because you are using a shared computer, you can delete cookies by clicking the log out link.

Disclosure of information to third parties:

We do not sell, trade, or rent your personal information (data) to others.

We employ third parties and individuals to perform certain functions on our behalf. Examples of these may be a courier service delivering your products to you, credit card payment processing, and the provision of a customer service department. Please be assured that those companies and individuals who have access to such personal information are not allowed to use this information for any other purpose and are required to process such information in accordance with the Data Protection Act 1998.

Data transfer:

The information you enter may be transferred outside of the European Economic Area for the purposes of processing and maintaining your Account with us. Any transfer of personal information outside of the European Economic Area will be done to ensure that the information is processed only in accordance with our Privacy Policy and in strict compliance with the Data Protection Act 1998.

Consent and Data Protection:

By using our website, you irrevocably consent to allow us to collate, collect and use this information. Any changes to our privacy policy will be updated and posted on this page of our website.